Long story short, we had to miss our flight yesterday because United messed up our baggage to Madang, PNG and they don’t have record of us even sending our bags at all. What now? We hope to fly out tonight at 8:40 local time. We have to pay DHL to ship our extra bags.
Please pray that our “new” flight does not get canceled. Sunday and Monday flights were canceled. We were ready for the flight Tuesday (yesterday) but because of United’s mess up while processing our tickets and baggage, we sat from 3p-645p at their desk. Then they informed us the situation at 6:45pm and they basically said if you want on, pay $5000 or else you will miss the flight. By the time we found a phone to call for other options they closed the door on us at 7:20pm and were not allowed to get on that flight. And that is how we are doing…The local company and United airlines closed before 8pm at the airport counters so we couldnt get any help, and now we are trying to get ahold of United from across the world. A little tired, hungry, disoriented (we have been traveling since 2am Sunday), and just a little sick at the dilemma we are approached with. People speak English here in Singapore, but it is not with an american mindset: right words, but missing the point of the conversation, hard to communicate “needs”.
Please pray this mess with United gets compensated. We will try to keep everyone updated.
Your feet to PNG,
-Seth and Nicole.
Stoking The Fires 